State Farm® Insurance Agent Chris Richardson

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Lera Peters

May 7, 2025

5 out of 5

""Like a good neighbor, State Farm is there" is more than their mantra based on my personal experience. Unfortunately, I had an auto accident in Nov. 2022: State Farm handled my claim quickly, efficiently, flawlessly, from start to finish. All of the agents, claims adjusters and particularly Account Manager Nydia Reyolds tirelessly answered my questions with outstanding customer service and professionalism. Fast forward to April, 2025: I requested a claim related reissue of a document and, once again, Nydia Reynolds handled my request efficiently and professionally, ensuring I once again experienced a positive customer experience. I highly recommend State Farm."

sydney dotten

March 1, 2025

5 out of 5

"I am very please! Nydia Reynolds is my agent, and she makes me love my car insurance! Anything that I have come to her with she has helped me solve immediately! Every call ends with what is needed! My car was even stolen in December of 2023 right before my birthday, and thankfully it was recovered and it definitely pays off to have full coverage but Nydia provided me with every connect and resources that were needed. I know she cares because she remembers real life situations that I have shared with her in our dealings, and she always follows up to see the aftermath and always wishes me well. I hear everyone loves her services, which is completely understandable because it’s like having insurance with your favorite aunt! 🤣 I am forever grateful for State Farm insurance and especially NYDIA REYNOLDS!💖"

We responded:

"Thank you so much, Sydney, for taking the time to share your experience with us! I am absolutely delighted to hear that Nydia has been such a supportive and caring agent for you throughout your journey. It’s truly wonderful to learn how she has assisted you in navigating various situations and challenges. Your kind words mean a lot to us, and we genuinely appreciate your feedback. Please know that we are always here for you, ready to assist with any future needs or questions you may have. Don’t hesitate to reach out to us anytime; we’re just a message away!"

Tamara R

January 21, 2025

5 out of 5

"I was having the worst experience with Geico after being with them for 20+ years, so my aunt referred me over to state Farm. That's when a agent by the name of Nydia changed my life!! Her customer service was top notch!! She made feel comfortable and at ease. She was so detailed oriented and anticipated what I needed before I could ask. I love, love, love it over there at Start Farm and would recommend All of Geico customers to make the change!! Thank you Nydia for putting a smile back in my heart !😊"

We responded:

"Thank you, Tamara, for sharing your experience with us! I'm so happy to hear that Nydia was able to make such a positive impact on your transition to our office in McDonough. Her attention to detail and ability to anticipate your needs truly reflects our commitment to exceptional service. We're grateful for your recommendation and are delighted to have you with us. "

Paulette Wright

September 7, 2024

5 out of 5

"Nadia is the best. She's always patient and knowledgeable. I enjoy talking with her."

We responded:

"Thank you, Paulette, for your wonderful review! I'm happy to hear that Nadia has been patient and knowledgeable in assisting you. We appreciate your kind words and look forward to continuing to serve you. If you have any further questions or need assistance, feel free to reach out. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"

Jeffrey Fowler Jr.

July 25, 2024

5 out of 5

"Ms. Brandy Ms. BRANDY MS. BRANDY!!!!!!!!! THANK YOU SO MUCH... YOU DESERVE A WHOLE 3 YEAR RAISE. PROFESSIONAL HELPING COMMUNICATIVE YOUNG LADY. I appreciate you and applaud STATEFARM FOR HIRING YOU!!! DONT CALL MIKE. DONT CALL JAKE. CALL MS. BRANDY TO SAVE YO DAY!! THANK YOU AGAIN.... #YOUGOGIRL #YOURAWESOME"

We responded:

"Hey Jeffrey! Thanks a ton for your awesome review! We're so happy to hear about your experience with Brandy. She's definitely a professional, communicative, and helpful part of our team. Your enthusiasm is contagious, and we’re grateful to have her with us. If you ever need anything else, don't hesitate to reach out! - Chris Richardson - State Farm Insurance Agent, McDonough, GA"

Ivory Hilson

May 30, 2024

5 out of 5

"Brandy is ABSOLUTELY the BEST! She assisted me with getting car insurance and made sure I received the best deal. She literally had the best customer service I’ve ever experienced!"

We responded:

"Ivory, your feedback is truly appreciated! I'm pleased to hear that Brandy provided you with exceptional customer service and helped you find the right auto coverage for your needs. We're grateful for your kind words and look forward to assisting you with any future insurance needs! - Chris Richardson, State Farm Insurance Agent, McDonough, GA"

pandiecuz_#unicorn potatoes

May 18, 2024

5 out of 5

"Oh my god! Brandy was so amazing! Not only did she help me with my life insurance, but she got it done fast and effectively! I was not on that phone call for long at all! I would most definitely suggest Brandy if you want to get anything done insurance wise!"

We responded:

"Thank you! I'm thrilled you had a fast and effective experience with Brandy for your life insurance needs. We're pleased to have been able to assist you efficiently. If you ever need anything else, feel free to reach out. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"

Ellie Metz

May 17, 2024

5 out of 5

"Brandy, Nydia, and CJ are great! They are very knowledgeable on the best coverages for your autos."

We responded:

"Ellie, I'm happy you found our team knowledgeable in recommending the best auto coverages for you! We're pleased to hear that Brandy, Nydia, and CJ provided you with expert guidance. - State Farm Insurance Agent, McDonough, GA"

Sherry Hyde

April 8, 2024

5 out of 5

"Wow!!! When I say Brandy Johnson did her thing with helping me lowering my car insurance🙌🏽🤗🤗!!! She really out done herself, and it’s greatly appreciated! So, if you want cheaper and quality insurance, please go to State Farm Insurance off of exit 218 Avalon Parkway (Chris Richardson) in McDonough, Ga. Once again, Brandy you’re the best😊🥰!"

We responded:

"Sherry, your feedback truly warms our hearts! I am thrilled to hear that Brandy provided you with exceptional service in lowering your car insurance. We are grateful for your kind words and for choosing our office for your insurance needs. We look forward to continuing to provide you with quality coverage and excellent service. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"

Furman Smith

February 26, 2024

5 out of 5

"Brandy was very helpful and professional. Process didn't take long at all. Thanks Brandy!"

We responded:

"Furman, thank you! We appreciate you taking the time to leave a shout out for Brandy. Please don't hesitate to reach out if you need anything."

Janee Ellis

February 16, 2024

5 out of 5

"I am a forever fan of this particular agency 🥰 Brandy went so above and beyond with her customer service, her dedication to fantastic rates for me as a customer and the fast delivery is just unbelievable! If you need anything for your Home or auto do not hesitate to contact them first! You won’t be disappointed😊"

We responded:

"Janee, thank you so much for your kind words and for being a forever fan of our agency! We're absolutely thrilled to hear about your exceptional experience with Brandy and the service you received. Thank you for choosing us as your insurance agency, and please don't hesitate to reach out if you ever need anything in the future. We're here to help!"

Mitchel Lashonta

February 6, 2024

5 out of 5

"BRANDY at The McDonough Ga STATE-FARM LOCATION- WAS EXCEPTIONAL WITH HELPING ME WITH MY VEHICLES 🚗 COVERAGES- THANK YOU SOOO MUCH ☺️"

We responded:

"Mitchel, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Brandy cares a lot about our customers."

Racquel Radway

May 7, 2025

5 out of 5

"Nadia Reynolds, gave great help and assistance. She has a stupendous attitude towards work"

We responded:

"Thank you, Racquel, for sharing your experience! I'm happy to hear that Nadia provided you with such excellent assistance and displayed a wonderful attitude. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"

Gennifer Jamison

May 7, 2025

5 out of 5

"When in doubt I call Nydia for the most updated information on my insurance policies. I’ve bundled my home and car with State Farm thru Chris Richardson. Best move ever, no hidden cost everything spelled out in the beginning."

We responded:

"Thank you, Gennifer, for sharing your experience! I'm happy to hear that Nydia has been a reliable source of information for you. I'm glad everything was clear from the start. If you have any questions or need further assistance, feel free to reach out anytime!"

Pam Irvin

February 26, 2025

5 out of 5

"I recommend the Chris Richardson Agency to fulfill all your insurance needs. They focus on their clients needs, quickly and efficiently present policies, and offer fair pricing and great service."

We responded:

"Thank you, Pam, for your wonderful recommendation! I'm happy to know that our team was able to meet your insurance needs with efficiency and fair pricing. Your satisfaction with our service is truly appreciated. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"

Marlon Machuca

September 19, 2024

5 out of 5

"Brandy helped me from the beginning explained everything made sure I understood everything and was really professional courteous and patient.. .I bought auto home and motorcycle insurance at a reasonable price.. .I would definitely recommend Brandy and Chris Richardson State Farm agency.. ."

We responded:

"Marlon, thank you for your wonderful review! I'm glad to hear that Brandy was able to assist you so professionally and patiently. It's great that you found our auto, home, and motorcycle insurance options to be reasonably priced. We truly appreciate your recommendation and are always here to help with any future needs. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"

Nikki G

September 18, 2024

5 out of 5

"Brandy brandy brandy!!! This young lady is passionate about her job. I have literally been a nerve wreck asking a billion questions and making so many changes and not one time did I feel she was tired of me. 😂. She even worked after hours to assist me when needed. Working with her didn’t feel weird or awkward like some business relationships, it truly felt like I was being assisted by family, by someone that genuinely cared about what I had to say and my concerns. From my family to yours, thanks for EVERYTHING!!!"

We responded:

"Nikki, thank you so much for your wonderful review! We're so happy to hear about your positive experience with Brandy. She truly embodies the dedication and care we strive for in our office. It's great to know that she made you feel comfortable and supported, even after hours. Your kind words mean a lot to us, and we're grateful for your business. If you ever have more questions or need further assistance, we're here for you. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"

Ayman Amin

June 11, 2024

5 out of 5

"Brandy was absolutely Awesome!! She was very helpful and informative walking me through all my policies. It was a pleasure to work with her and knowing that I can trust that she will take care of all my insurance needs. I would definitely recommend her."

We responded:

"Ayman, your review made my day! I'm thrilled that you found Brandy's assistance informative and helpful. We're pleased to have earned your trust and look forward to continuing to meet all your insurance needs. Thank you for recommending us! - Chris Richardson, State Farm Insurance Agent, McDonough, GA"

Joseph Besson

May 20, 2024

5 out of 5

"Felt like I knew Brandy already. She was very pleasant to work with. I saved on my car insurance."

We responded:

"Joseph, I'm thrilled you found Brandy so pleasant to work with! We're pleased you saved on your car insurance with us. Thank you for sharing your positive experience!"

amber selfridge

May 17, 2024

5 out of 5

"Brandy is the best insurance rep I’ve had! She ensures you’re getting the best deals and always replies promptly when you have questions. She’s a breath of fresh air in customer service: Helpful, witty and informed! Highly recommend this State Farm office and Brandy specifically!"

We responded:

"Amber, we're glad you had such a positive experience with Brandy! We're pleased she provided you with the best deals and prompt responses. We're grateful for your recommendation and look forward to assisting you further! - Chris Richardson, State Farm Insurance Agent, McDonough, GA"

Monique Smith

May 15, 2024

5 out of 5

"The service is perfect, Nydia helped so much she treated me like family i will refer her to all my family."

We responded:

"Thank you so much, Monique, for your heartfelt review! It brings me great joy to hear that Nydia provided outstanding assistance, making you feel like part of our extended family. We're honored by your trust and look forward to serving your loved ones as well. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"

B Stevenson

March 15, 2024

5 out of 5

"Brandy with State Farm is the best representative of a company that I have spoken to since moving to Georgia! She is informative, honest, knowledgeable & definitely kind. I left my other insurance company after 11 years because an agent added things I definitely said I didn’t want then was aggressively trying to upsell me. Moving to a new state is stressful enough but Brandy made this a smooth & enjoyable experience. Will sing her praises to all I know. Respectfully yours, Betty"

We responded:

"Betty, thank you so much for your kind words about Brandy! We are thrilled to hear that she provided you with informative, honest, and knowledgeable service during your transition to Georgia. It's wonderful to know that she made your experience smooth and enjoyable. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"

Maggie Joy Stanton (Dr. MJ)

February 17, 2024

5 out of 5

"Courteous, professional service. They saved me $738 annually."

We responded:

"Thank you for the five-stars, Maggie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."

Maggie Joy Stanton

February 9, 2024

5 out of 5

"Skyy in Chris's office gave me fast, professional and proficient service. I am so grateful for this insurance company!"

We responded:

"Maggie, thank you for sharing your experience with Skyy! We greatly appreciate you letting us be your good neighbor."

Beyonce Riley

February 2, 2024

5 out of 5

"I usually don’t leave reviews but the agent I spoke with today was very helpful and was very thorough with explaining to me my coverages. I was happy to talk to someone that wasn’t trying to sale me on price but coverage! Thank you Skyy for your help, your amazing!!"

We responded:

"Beyonce, thank you so much for sharing your wonderful experience with Skyy and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."