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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jasmine Moore

May 8, 2023

5  out of  5 rating by Jasmine Moore
"I had the most wonderful experience working with Brandy!! She was kind, patient, resourceful and even did everything possible when we were having issue finding my VIN number in their system. I was not only able to relate due to her helping with my insurance, but on a personal level because she made the experience so pleasurable. Please ask for her if you’re looking to get any quotes or information! She definitely deserves a raise!"

Sabrina Benson

April 7, 2023

5  out of  5 rating by Sabrina Benson
"I have been with State Farm for the last 8 years, Chris and Nydia have been nothing but exceptional. Anytime I call and have a question Nydia provides detailed information to make sure my needs are taken care of."

Damaris A.

April 7, 2023

5  out of  5 rating by Damaris A.
"I’ve been with C.Richardson’s office for many years and they are great to work with. Always helpful and professional. Nydia Reynolds is great! Always has the answers to all my questions."

Nickolai Reynolds

April 7, 2023

5  out of  5 rating by Nickolai Reynolds
"Great customer service. Nydia was able to help me get a good rate on my home and auto insurance and answered all my concerns. I highly recommend their agency."

Kimberly Barber

April 6, 2023

5  out of  5 rating by Kimberly Barber
"Chris Richardson and his staff was very helpful. I would highly recommend them!!"

Latecia Brown

April 6, 2023

5  out of  5 rating by Latecia Brown
"This State Farm Office offers the best customer service. They explained my life insurance coverage options and answered all my questions. Great office to work with!"

Martina Falk

April 6, 2023

5  out of  5 rating by Martina Falk
"Would definitely recommend!! I recently purchased a policy from Bryanna and she was extremely knowledgeable, friendly & educated me on the coverages included. It’s nice to work with agents who actually care to explain something when you don’t understand and even better when they are able to meet your budget 🥰 five stars for sure!"

Terico Barnett

April 6, 2023

5  out of  5 rating by Terico Barnett
"Had a great experience. Called and spoke to Brandy Johnson regarding a quote. She was extremely professional and knowledgeable."

Kimani Allen

April 6, 2023

5  out of  5 rating by Kimani Allen
"Chris is very professional and knows his stuff. He does not simply sells you a product, he ensures it is the best fit for you and your family. I would recommend him without hesitation."

Douglas Leknes

March 28, 2023

5  out of  5 rating by Douglas Leknes
"Nydia was so helpful in this process to get new insurance for my home and auto. My family and I are very appreciative for her work work and for the courtesy provided."

Tanisha Summerbell

March 24, 2023

5  out of  5 rating by Tanisha Summerbell
"My experience with Nydia Reynolds was seamless. Great customer service and easy transation."

Marissa Morales-Smart

February 3, 2023

5  out of  5 rating by Marissa Morales-Smart
"We have been with this agency for several years and they are great. Nydia has been very helpful and attentive to our questions/concerns."

Zare Shmoe

January 25, 2023

5  out of  5 rating by Zare Shmoe
"Customer service it’s very great Mr. Christopher he did very good job for me thank you"

Terry Luidens

January 20, 2023

5  out of  5 rating by Terry Luidens
"Have been doing business with this office for years. An unfortunate situation in which my car got totaled caused me to have to visit the office in person. My husband and I got a chance to meet Nydia and Chris in person and I'm so glad we had that opportunity! They are genuinely the nicest, most caring people which is a rare find in customer service today. They made a difficult situation much more pleasant and I'm happy they are the ones managing my insurance needs!"

Mac Norris

December 28, 2022

5  out of  5 rating by Mac Norris
"Chris Richardson and the State Farm team have been amazing. Highly recommend!"

Janice Mcdowell

November 3, 2022

5  out of  5 rating by Janice Mcdowell
"Everytime I call with a request, problem or concern Nydia always answers she is patient and kind always listens to what I have to say and always has the answer or will find the answer and get back with me! and I know that whatever I'm needing it will be handled professionally and I feel at ease. Thanks Nydia🙂"

debra lockhart

November 1, 2022

5  out of  5 rating by debra lockhart
"Excellent service"

April Gantt

October 13, 2022

5  out of  5 rating by April Gantt
"Chris Richardsons office in McDonough with State Farm has an AMAZING staff customer service is EXCEPTIONAL!!!! Nydia and Hunter are the ABSOLUTELY BEST !!!"

Bella Shan

October 7, 2022

5  out of  5 rating by Bella Shan
"I don’t know where to begin. I can’t recall the last time I had a team go above and beyond for me. Dedicated, kind and knowledgeable is how I would describe Hunter and that’s to say the least. Besides literally saving my day, I can hear the passion and desire to help wherever he canon his voice !!! Such a blessing to have met you."

Mrs. D

October 5, 2022

5  out of  5 rating by Mrs. D
"I recently switched my auto insurance from nationwide to state farm . This was the best decision especially for my pockets lol !!!!My agent Jesse was right there every step of way to offer all the discounts and savings for my husband and I!We Saved aleast $400 by switching to state farm !!!!If your looking to switch and save contact this office !!! Thanks Statefarm Thanks Mrs.Allen"

Olivia Stewart

September 14, 2022

4  out of  5 rating by Olivia Stewart
"I have been a customer for years and Nadia has been awesome as an agent, even when I change my mind, which is often… keep up the good work and Chris, hats off to you for knowing a great agent when you have one 🙂"

Veronica Pearson-Clay

September 13, 2022

5  out of  5 rating by Veronica Pearson-Clay
"Hunter is the BEST! He's a professional and a pleasure to work with. Recently, I worked with Hunter on my Auto and Home insurance policies. Hunter was able to find me the BEST coverage ever! He saved me over $300 by bundling my insurance policies, adding my home security to my policy, and providing me the safe driver information."

Jaime Escamilla

September 9, 2022

5  out of  5 rating by Jaime Escamilla
"Can't we be on better hands, thanks Chris for all your hard work and great advice 👍 👏"


September 9, 2022

5  out of  5 rating by CJ
"When I first came in for an auto quote Mr. Richardson's team had a welcoming environment. Recently, Mr.Richardson and I opened a Roth IRA, he described the nitty-grittiness of my Roth and the importance behind it. A great experience both times I look forward to doing more business with the CL Richardson Agency!"

Jasmine Allen

September 8, 2022

5  out of  5 rating by Jasmine Allen
"Hunter customer service was amazing, he knew so much information State Farm has to offer. He was also able to help me save money by switching to State Farm. Happy Customer!"