State Farm® Insurance Agent Chris Richardson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Camealia The Journey
February 11, 2026
"Nydia has been my agent since I moved here and started driving. She has been kind, patient and relatable. Always available and understanding. That's why I had my home and vehicles insured through statefarm."
"Hey, Camealia! Thank you for sharing how Nydia has supported you since your move and throughout your time on the road, and we truly appreciate your loyalty in choosing us for your home and auto coverage. It means a lot to know she has been kind, patient, relatable, and consistently there when you needed assistance. We’re grateful to have you with our State Farm family and look forward to continuing to serve you."
Lisa Wilson (Misc)
February 4, 2026
"My State Farm Rep is Nydia Reynolds. I have been dealing with her for a few years now. She is always very professional and very helpful. She responds promptly to emails to address my concerns or issues."
"Thank you, Lisa! I'm delighted to hear about your positive experience with Nydia. Her professionalism and prompt responses are truly valued by our office. If you ever need anything else, feel free to reach out!"
Nurse Sandy
January 29, 2026
"Nydia is very courteous and professional. Always knowledgeable when I asked questions about my policy. Always a great experience doing business with her."
"Thank you! I'm happy to hear about your positive experiences with Nydia. Her professionalism and knowledge are truly valued in our office. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Tanika Williams
January 28, 2026
"I’ve had several interactions with Brandy she’s the person I always speak with when I have to call into the branch. Always pleasant, and in a good mood. She always answers all of my questions or concerns as well as give me info I may can use on my policy. For that, I can say she plays a major role in why I chose to stick with State Farm. Thanks Brandy for all you do ❤️"
"Thank you, Tanika, for sharing your experience! I'm happy to hear that Brandy has been so helpful and pleasant during your interactions. It's wonderful to know she plays such an important role in your decision to stay with us. We appreciate your loyalty and are always here to assist with anything you need!"
Taylor Garvin
January 15, 2026
"Brandy Johnson is the sweetest and patient agent I had this is my second time with her and she always make me smile with conversation and always give me the best quotes ! Thank you Brandy you’re the best !"
"Thank you, Taylor! I'm happy to hear that Brandy has been able to provide you with such a positive experience. It's wonderful to know she brings a smile to your face and offers great quotes. We appreciate your continued trust in us. Let us know if there's anything else we can do for you!"
Stan B
November 6, 2025
"Chris and Brandy are right on top of things. I love working directly with real people instead of computer generated responses that miss the mark half the time. Fantastic experience."
"Thank you, Stan! I'm happy to hear that you appreciate the personal touch we bring to your experience. It's great to know that working with real people made a difference for you. If you ever need anything else, feel free to reach out!"
Arturo Alcaraz
October 21, 2025
"i recently had the pleasure of working with Brandy Johnson from Chris Richardson Statefarm insurance. She made the process of getting insured very smooth and worry free. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agent that puts customers first."
"Thank you, Arturo! I'm happy to hear that Brandy made your experience smooth and worry-free. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Inshan Jagdath
July 9, 2025
"Working with Nydia Reynolds was a great experience! She made the home insurance process quick, clear, and stress-free. Nydia explained everything in simple terms and helped me choose the right coverage for my home. I feel well-protected and confident in my policy. Highly recommend her services!"
"Thank you for your review, Inshan! I'm happy to hear that Nydia made your home insurance experience smooth and understandable. It's great to know you feel confident and well-protected with your policy. If you ever need further assistance, feel free to reach out!"
Rena Carswell
July 8, 2025
"I've been with "Chris Richardson" State Farm for eight years. I've traveled with him from Jonesboro Georgia to McDonough Georgia. Since day one I was welcomed with smiles and professionalism, and all great spirits. I have recommended "Chris Richardson " State Farm to several individuals and I will continue to recommend. I would highly recommend anyone who seeking a new insurance company to definitely go with "Chris Richardson" State Farm. You will not be disappointed..."
Shonda Brown
June 25, 2025
"Awesome personality and customer service! Carrie went above and beyond my expectations and she is greatly appreciated."
"Thank you, Shonda! I'm happy to hear about your positive experience with Carrie. She truly values providing exceptional service, and it's wonderful to know she exceeded your expectations. If you need anything else, feel free to reach out!"
J WALI sykes
June 20, 2025
"Outstanding Assitance very respectful and helpful"
"Thank you, Josh! I'm happy to hear that you found our assistance respectful and helpful. We strive to provide outstanding service to all our customers. If you ever need anything else, feel free to reach out!"
Nicholas Scrima
June 11, 2025
"I had a great experience with my insurance thanks to Brandy, who helped me through the whole process. She was super friendly, explained everything clearly, and made sure my claim was handled quickly. Dealing with insurance can be a headache, but Brandy made it easy and stress-free. Give that woman a raise—she’s the reason I’ll be staying with this company!"
"Thank you for your review, Nicholas! I'm happy to hear that Brandy made your experience smooth and stress-free. Her dedication to providing clear explanations and friendly service is truly appreciated. We're grateful to have you with us, and if you need anything else, just let us know!"
Keishanna Bernard
June 10, 2025
"Brandy J has been nothing but helpful and kind to me ! Everybody in this office is amazing"
"Thank you for your review, Keishanna! I'm happy to hear that Brandy and the rest of the team have been helpful and kind. We appreciate your kind words and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Dana Graves
May 27, 2025
"We have multiple policies and Nydia and the entire staff are always helpful and go out of their way to make sure we are taken care of. It is never stressful to work with them. They are always attentive and quick to respond. It is definitely a refreshing change from the standard."
"Thank you, Dana, for sharing your experience! I'm glad to hear that Nydia and the team have been attentive and responsive to your needs. It's wonderful to know that working with us has been a stress-free experience for you. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
Joni Wright
May 23, 2025
"Nydia was awesome! She was patient and well knowledgeable. I definitely would recommend her and Chris Richardson State Farm to my friends and family."
"Thank you, Joni! I'm happy to hear that Nydia provided such excellent service. Her patience and knowledge truly make a difference. We appreciate your recommendation and are here for any of your insurance needs. Feel free to reach out anytime!"
Nikkii Gilmore
May 22, 2025
"I call Mrs. Nadia Reynolds for everything. She is great with responding and gathering all the information I need. The best customer service ever. Thank you Nydia for all you do."
"Thank you, Nikkii, for sharing your experience! I'm glad to hear that Nadia has been responsive and helpful in providing the information you need. We appreciate your kind words about her customer service. If you ever have more questions or need assistance, feel free to reach out to our office."
Maria Billings
May 15, 2025
"Brandy is an expert in her craft. Her expertise and prompt approach makes her best in class!"
"Thank you, Maria, for sharing your feedback! We're pleased Brandy could assist you. We appreciate you taking the time to let us know about your experience. Please contact our office if you have any additional questions."
Norivy Pagan
May 14, 2025
"Awesome experience! Brandy was patient and super informative. Definitely planning on staying a customer for a long time."
"Thank you, Norivy, for sharing your experience! I'm glad to hear that Brandy was patient and informative. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever have any questions or need assistance, don't hesitate to reach out!"
Lera Peters
May 7, 2025
""Like a good neighbor, State Farm is there" is more than their mantra based on my personal experience. Unfortunately, I had an auto accident in Nov. 2022: State Farm handled my claim quickly, efficiently, flawlessly, from start to finish. All of the agents, claims adjusters and particularly Account Manager Nydia Reyolds tirelessly answered my questions with outstanding customer service and professionalism. Fast forward to April, 2025: I requested a claim related reissue of a document and, once again, Nydia Reynolds handled my request efficiently and professionally, ensuring I once again experienced a positive customer experience. I highly recommend State Farm."
"Thank you, Lera, for sharing your experience! I'm happy to know that our team, especially Nydia, provided you with efficient and professional service during both your auto accident claim and the recent document reissue. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out."
Racquel Radway
May 7, 2025
"Nadia Reynolds, gave great help and assistance. She has a stupendous attitude towards work"
"Thank you, Racquel, for sharing your experience! I'm happy to hear that Nadia provided you with such excellent assistance and displayed a wonderful attitude. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
Gennifer Jamison
May 7, 2025
"When in doubt I call Nydia for the most updated information on my insurance policies. I’ve bundled my home and car with State Farm thru Chris Richardson. Best move ever, no hidden cost everything spelled out in the beginning."
"Thank you, Gennifer, for sharing your experience! I'm happy to hear that Nydia has been a reliable source of information for you. I'm glad everything was clear from the start. If you have any questions or need further assistance, feel free to reach out anytime!"
sydney dotten
March 1, 2025
"I am very please! Nydia Reynolds is my agent, and she makes me love my car insurance! Anything that I have come to her with she has helped me solve immediately! Every call ends with what is needed! My car was even stolen in December of 2023 right before my birthday, and thankfully it was recovered and it definitely pays off to have full coverage but Nydia provided me with every connect and resources that were needed. I know she cares because she remembers real life situations that I have shared with her in our dealings, and she always follows up to see the aftermath and always wishes me well. I hear everyone loves her services, which is completely understandable because it’s like having insurance with your favorite aunt! 🤣 I am forever grateful for State Farm insurance and especially NYDIA REYNOLDS!💖"
"Thank you so much, Sydney, for taking the time to share your experience with us! I am absolutely delighted to hear that Nydia has been such a supportive and caring agent for you throughout your journey. It’s truly wonderful to learn how she has assisted you in navigating various situations and challenges. Your kind words mean a lot to us, and we genuinely appreciate your feedback. Please know that we are always here for you, ready to assist with any future needs or questions you may have. Don’t hesitate to reach out to us anytime; we’re just a message away!"
Pam Irvin
February 26, 2025
"I recommend the Chris Richardson Agency to fulfill all your insurance needs. They focus on their clients needs, quickly and efficiently present policies, and offer fair pricing and great service."
"Thank you, Pam, for your wonderful recommendation! I'm happy to know that our team was able to meet your insurance needs with efficiency and fair pricing. Your satisfaction with our service is truly appreciated. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Tamara R
January 21, 2025
"I was having the worst experience with Geico after being with them for 20+ years, so my aunt referred me over to state Farm. That's when a agent by the name of Nydia changed my life!! Her customer service was top notch!! She made feel comfortable and at ease. She was so detailed oriented and anticipated what I needed before I could ask. I love, love, love it over there at Start Farm and would recommend All of Geico customers to make the change!! Thank you Nydia for putting a smile back in my heart !😊"
"Thank you, Tamara, for sharing your experience with us! I'm so happy to hear that Nydia was able to make such a positive impact on your transition to our office in McDonough. Her attention to detail and ability to anticipate your needs truly reflects our commitment to exceptional service. We're grateful for your recommendation and are delighted to have you with us. "
Marlon Machuca
September 19, 2024
"Brandy helped me from the beginning explained everything made sure I understood everything and was really professional courteous and patient.. .I bought auto home and motorcycle insurance at a reasonable price.. .I would definitely recommend Brandy and Chris Richardson State Farm agency.. ."
"Marlon, thank you for your wonderful review! I'm glad to hear that Brandy was able to assist you so professionally and patiently. It's great that you found our auto, home, and motorcycle insurance options to be reasonably priced. We truly appreciate your recommendation and are always here to help with any future needs. - Chris Richardson - State Farm Insurance Agent, McDonough, GA"