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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Marissa Morales-Smart

February 3, 2023

5  out of  5 rating by Marissa Morales-Smart
"We have been with this agency for several years and they are great. Nydia has been very helpful and attentive to our questions/concerns."

Zare Shmoe

January 25, 2023

5  out of  5 rating by Zare Shmoe
"Customer service it’s very great Mr. Christopher he did very good job for me thank you"

Terry Luidens

January 20, 2023

5  out of  5 rating by Terry Luidens
"Have been doing business with this office for years. An unfortunate situation in which my car got totaled caused me to have to visit the office in person. My husband and I got a chance to meet Nydia and Chris in person and I'm so glad we had that opportunity! They are genuinely the nicest, most caring people which is a rare find in customer service today. They made a difficult situation much more pleasant and I'm happy they are the ones managing my insurance needs!"

Mac Norris

December 28, 2022

5  out of  5 rating by Mac Norris
"Chris Richardson and the State Farm team have been amazing. Highly recommend!"

Janice Mcdowell

November 3, 2022

5  out of  5 rating by Janice Mcdowell
"Everytime I call with a request, problem or concern Nydia always answers she is patient and kind always listens to what I have to say and always has the answer or will find the answer and get back with me! and I know that whatever I'm needing it will be handled professionally and I feel at ease. Thanks Nydia🙂"

debra lockhart

November 1, 2022

5  out of  5 rating by debra lockhart
"Excellent service"

April Gantt

October 13, 2022

5  out of  5 rating by April Gantt
"Chris Richardsons office in McDonough with State Farm has an AMAZING staff customer service is EXCEPTIONAL!!!! Nydia and Hunter are the ABSOLUTELY BEST !!!"

Bella Shan

October 7, 2022

5  out of  5 rating by Bella Shan
"I don’t know where to begin. I can’t recall the last time I had a team go above and beyond for me. Dedicated, kind and knowledgeable is how I would describe Hunter and that’s to say the least. Besides literally saving my day, I can hear the passion and desire to help wherever he canon his voice !!! Such a blessing to have met you."

Mrs. D

October 5, 2022

5  out of  5 rating by Mrs. D
"I recently switched my auto insurance from nationwide to state farm . This was the best decision especially for my pockets lol !!!!My agent Jesse was right there every step of way to offer all the discounts and savings for my husband and I!We Saved aleast $400 by switching to state farm !!!!If your looking to switch and save contact this office !!! Thanks Statefarm Thanks Mrs.Allen"

Olivia Stewart

September 14, 2022

4  out of  5 rating by Olivia Stewart
"I have been a customer for years and Nadia has been awesome as an agent, even when I change my mind, which is often… keep up the good work and Chris, hats off to you for knowing a great agent when you have one 🙂"

Veronica Pearson-Clay

September 13, 2022

5  out of  5 rating by Veronica Pearson-Clay
"Hunter is the BEST! He's a professional and a pleasure to work with. Recently, I worked with Hunter on my Auto and Home insurance policies. Hunter was able to find me the BEST coverage ever! He saved me over $300 by bundling my insurance policies, adding my home security to my policy, and providing me the safe driver information."

Jaime Escamilla

September 9, 2022

5  out of  5 rating by Jaime Escamilla
"Can't we be on better hands, thanks Chris for all your hard work and great advice 👍 👏"


September 9, 2022

5  out of  5 rating by CJ
"When I first came in for an auto quote Mr. Richardson's team had a welcoming environment. Recently, Mr.Richardson and I opened a Roth IRA, he described the nitty-grittiness of my Roth and the importance behind it. A great experience both times I look forward to doing more business with the CL Richardson Agency!"

Jasmine Allen

September 8, 2022

5  out of  5 rating by Jasmine Allen
"Hunter customer service was amazing, he knew so much information State Farm has to offer. He was also able to help me save money by switching to State Farm. Happy Customer!"


September 5, 2022

5  out of  5 rating by Kevin

Justin King

August 30, 2022

5  out of  5 rating by Justin King
"Excellent customer service with a personal touch. I highly recommend this agency."

Christopher Rose

August 29, 2022

5  out of  5 rating by Christopher Rose
"I am so happy to be doing business with State Farm Insurance. I would recommend this company to everyone. My first car insurance policy was very affordable, saved me a lot . My agent Nydia Reynolds went above and beyond to ensure I got value for every dime and that I understood exactly what I was getting into Very professional and courteous staff . Trust me, they are not just trying to sell you a policy, they are saving your pocket. And for that, thumbs up, State Farm Insurance Agent!!"

Teresa Griffin

August 29, 2022

5  out of  5 rating by Teresa Griffin
"Nydia is the BEST, every single time she answers: I know I'm in GREAT hands!!!! I will never have any other insurance company or office handle my business. 😊 GREAT job Chris Richardson office staff!!"

Antonio de la Torre

August 24, 2022

5  out of  5 rating by Antonio de la Torre
"Jesse is a good person he help me to find the best plan! Thanks Jesse!"

Tanya Bailey

August 17, 2022

5  out of  5 rating by Tanya Bailey
"The customer service Chris provided was exceptional. He went above and beyond to get our family the best package with rates that were within budget. Thank you for all you did and we would recommend Chris and State Farm to anyone"

Sean Bailey

August 17, 2022

5  out of  5 rating by Sean Bailey
"Excellent customer service and always there to answer questions and concerns."

Rosalyn Aaron

July 29, 2022

5  out of  5 rating by Rosalyn Aaron
"Chris Richardson do an outstanding job. Servicing my family's home and 4 years for the last several years has proven that CUSTOMER SERVICE is still alive and well with some corporations. As a sales person and trainer for decades, when asked "When do you start closing a deal". My response is always "At hello!". Chris Richardson State Farm nailed it. Rosalyn Aaron"

Sean Lucious

April 23, 2022

5  out of  5 rating by Sean Lucious
"Chris is a great insurance agent, he worked very diligently to find the correct insurance products that worked for me and my budget. Plus, he and his staff follow up with you is wonderful. I have enjoyed being a client of his for over 10 years!"

Ekima Price

February 8, 2022

5  out of  5 rating by Ekima Price
"Nydia has been supporting my family’s policies for a few years and we absolutely love her. She is always informative, reliable and friendly! I’d give 10 stars if I could."

Keith and Jeanmarie Johnston

January 18, 2022

5  out of  5 rating by Keith and Jeanmarie Johnston
"It was a pleasure working with Chris. We had a good experience buying life insurance, not thrilling but necessary. Chris is personable and knows his products. We would highly recommend his agency."